Hovea · Account
Delete your account
Last updated 23 June 2026
You can permanently delete your Hovea account and all of its data at any time. Deletion is immediate and cannot be undone. This page explains how to do it from inside the app, and how to request it if you no longer have the app installed.
Delete from inside the app
- Open Hovea and make sure you are signed in.
- Go to Settings → Account.
- Tap Delete account.
- Confirm when prompted. Your account and data are removed straight away and you are signed out.
Request deletion (if you’ve uninstalled the app)
If you can’t use the in-app option — for example, you’ve already removed the app — email support@hovea.au from the email address on your account and ask us to delete it. We’ll verify it’s you and complete the deletion within 30 days (usually much sooner).
What gets deleted
Deleting your account permanently removes all of the following:
- Your sign-in (login credentials and account identity).
- Your business profile — name, ABN, logo, contact details, rates, terms, and payment details.
- Every quote you’ve created, including drafts and sent copies.
- Your customer book — the names, phone numbers, emails, and addresses you’ve added.
- Your price book.
- Photos you’ve uploaded for jobs, and the quote PDFs we’ve generated.
- Your subscription/billing records held by us.
What we keep, and for how long
We don’t retain your account data after deletion. The only exception is transient AI processing jobs, which are short-lived working data that is automatically erased within 7 days. We may retain limited records where the law requires it (for example, tax or transaction records we’re obliged to hold); these are not used for any other purpose.
Questions? support@hovea.au